Category Archives: Office News

General news and information regarding Emergency Dental Care USA offices from around the country.

Why won’t dentists give me prices or quotes over the phone?

The short answer is they don’t want to give the impression of a “Bait and Switch”. Here is the long answer: If you do receive a quote over the phone, the prices given are usually for the most common procedures. However, during your exam, the doctor may see something that would dictate the necessity of a different procedure and associated cost. So what you may see as a simple procedure, may be complicated by other factors. Most dentists use a … Continue reading

How to Read an EOB

Sections: What is an EOB? The Anatomy of an EOB Dissecting an EOB Why Check an EOB? Top Errors on EOBs Dental Insurance Provider Refuses Payment References and Additional Resources « Back to Resources What is an EOB? An Explanation of Benefits (EOB) is NOT a bill. It is a summary sent by a health insurance company every time a patient receives treatment from a medical professional. It outlines the dates and types of treatment received, and the costs the … Continue reading